ICT Infrastructure planned maintenance on Wednesday 9 December 2020 - Operational Information

Dear customers, network users,

In order to maintain an appropriate level of services to our clients, we will  perform some maintenance activities on our ICT infrastructure on Wednesday 9 December 2020 from 03:15 to 08:00.

Please bear in mind that:

• Nominations will not be treated between 03.00 and 08.00.
• Provisional Hourly Allocation Form (BALL) and Gas In Storage (GIS) messages will be impacted.
• The Electronic Data Platform (EDP) will be unavailable during this timeframe.

We sincerely apologize for any inconvenience caused.

Please also read this  important notice :  

• Truck Manager : A new and improved application for managing your truck loading activities at the terminal of Zeebrugge and Dunkirk will be released in December. More info will be provided very soon.

We thank you for your comprehension and collaboration.

The Commercial Team